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I did not purchase Navidium shipping protection. Can I still file a claim?Updated a year ago

I did not purchase Navidium shipping protection. Can I still file a claim?

You may reach out to our Customer Experience team to review your claim. 

https://www.ascentprotein.com/pages/customer-service-contact-form

However, packages that are lost, stolen, or delivered to the wrong address will not be eligible for replacement or refund without Navidium shipping protection. 

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