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Navidium Shipping Protection

What is Navidium?

Navidium is a shipping protection add on. It offers coverage that safeguards your packages in the event of loss, theft, or unforeseen circumstances. Shop with confidence, especially during the holiday rush. *Navidium applies a transaction fee of 2% f

How do I remove Navidium from my cart?

To remove Navidium from your cart, you simply click the toggle button on the Navidium widget to turn it off. This is located on the shipping page during check out. Double check during payment that you do not see Navidium as line item in your cart.

I did not purchase Navidium shipping protection. Can I still file a claim?

I did not purchase Navidium shipping protection. Can I still file a claim?. You may reach out to our Customer Experience team to review your claim. https://www.ascentprotein.com/pages/customer-service-contact-form. However, packages that are lost, st

Can I cancel Navidium shipping protection if I purchased by mistake?

If you accidentally purchased Navidium shipping protection, please contact our customer experience team within 24 hours of placing your order for assistance. https://www.ascentprotein.com/pages/customer-service-contact-form